Wednesday, 12 February 2003

pne: A picture of a plush toy, halfway between a duck and a platypus, with a green body and a yellow bill and feet. (Default)
Saw this in [livejournal.com profile] lj_nifty -- the unofficial LJ Valentine System!

Sign up, confirm the email you get, pick up to three valentines, and on the 14th you'll be told whether any of those three picked you as a valentine as well.

If not, you remain totally anonymous and only get a count of how many people picked you (if any), but no names. So nobody gets embarrassed :)
pne: A picture of a plush toy, halfway between a duck and a platypus, with a green body and a yellow bill and feet. (Default)
That was annoying -- tried to get hold of Cisco for some technical information, so I called their TAC number on Germany listed on their contact page.

I got a voicemail menu where the best option seemed to be "3" ("other information" or something like that). That prompted me to enter my contract number or access code, or to press zero to be connected to a person. I pressed zero and got told that my call would be connected to an English-speaking person (why that, if I called a German TAC? No matter, my English is fine).

But then another voice said "You have reached a number that is not in service" and shortly afterwards, another saying "Disconnecting call".

How useful -- transferring callers to a nonexistent number. Lack of coordination in the company hierarchy? Or what?

Edit 17:28: To their credit, they did respond pretty quickly to an email where I told them of my problem. The response (addressed to "Dear $Customer$"...) gave an email address as well as a phone number in the Netherlands(? - I'm assuming the leading 31 is a country code not a national prefix).

Update 17:48: They don't do technical stuff, though -- only sales and "customer service". Bummer. The email did say "You can reach technical assistance in Germany by using one of the following meathod[sic]." (emphasis mine)... but at least the friendly chap on the other end of the line offered to send me a list of retailers in my area who would be able to answer such technical questions. Better than nothing.

Amusing factoid

Wednesday, 12 February 2003 18:42
pne: A picture of a plush toy, halfway between a duck and a platypus, with a green body and a yellow bill and feet. (Default)
From http://www-uxsup.csx.cam.ac.uk/~fanf2/ : "One member of the Computing Service (Will Smith) has probably the best 'phone number in the world, viz. 01223334444"

Profile

pne: A picture of a plush toy, halfway between a duck and a platypus, with a green body and a yellow bill and feet. (Default)
Philip Newton

June 2015

S M T W T F S
 12 3456
78910111213
14151617181920
2122232425 2627
282930    

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Saturday, 3 January 2026 17:48
Powered by Dreamwidth Studios