How a support request looks like for a privileged support volunteer

[pne]

This is interesting—it shows how a support request looks like for a privileged user (who has a bunch more checkboxes and drop-down lists than a screenie).

Comments

thank you -

[persimmon.livejournal.com]

so until I move to being a paid user, mail will languish unopened, yes? though that is probably its only common characteristic with the Greek urn.

Persimmon

Re: thank you -

[pne.livejournal.com]

so until I move to being a paid user, mail will languish unopened, yes?

No, it will get returned to the sender with a "unknown user" error message.

In the future, please keep your support requests on the support board, though :) Even when you have received an answer, you can comment on it if something is unclear and support volunteers will get back to you.

Re: thank you -

[persimmon.livejournal.com]

In the future, please keep your support requests on the support board, though :)

Yessir. Please imagine me saluting. :)

Re: thank you -

[pne.livejournal.com]

:)

(If you want to do me a favour, please go to the support request (http://www.livejournal.com/support/see_request.bml?id=107211) and close it by clicking the link "credit fix here" next to my answer. Thanks!)