Two things that don’t go together

[pne]

Occasionally, someone mistypes their email address on some form, ending up with mine instead. Lack of confirmation (confirmed opt-in; what some call ‘double opt-in’) results in unwanted email in my inbox.

Recently, I’ve got some stuff from Telstra in Australia, with a slightly puzzling footer. It tells me that if I have received the email in error, to contact Telstra immediately. Which is fair enough; I’d love to let them know that they haven’t reached the intended recipient. Except that the mail also has the usual ‘please don’t reply to this email address as that box is not monitored for replies’ line in it.

So that makes the footer rather pointless. ‘Please contact us, but we’re not going to tell you how.’

Boo for Telstra.