pne: A picture of a plush toy, halfway between a duck and a platypus, with a green body and a yellow bill and feet. (Default)
[personal profile] pne

I've just been gifted with three months of Paid Account time… is it PAF time again?

Normally it was only a month at a time, I thought... or maybe it's now done quarterly? Anyway, thank you!

Date: Friday, 15 April 2005 19:04 (UTC)
From: [identity profile] kamara.livejournal.com
It appears to be PAF, yes. normally it's done every 2 months, but I guess they forgot last month, so are making up for lost time :x

Date: Friday, 15 April 2005 20:52 (UTC)
From: [identity profile] leora.livejournal.com
You've probably seen this in supportlounge by now, but she's gone quarterly for the convenience of going - oh new quarter, time to PAF.

Date: Friday, 15 April 2005 20:54 (UTC)
From: [identity profile] kamara.livejournal.com
*nod*
makes sense.

Date: Saturday, 16 April 2005 01:21 (UTC)
From: [identity profile] ladyortyger.livejournal.com
I read about that ;)

*patiently waits for review*

Date: Saturday, 16 April 2005 05:21 (UTC)
ext_78: A picture of a plush animal. It looks a bit like a cross between a duck and a platypus. (Default)
From: [identity profile] pne.livejournal.com
No, I hadn't. Makes sense, though. Thanks!

Date: Saturday, 16 April 2005 07:49 (UTC)
From: [identity profile] node-ue.livejournal.com
PAF? Why have I never heard from this fairy? Hmmph.

Date: Saturday, 16 April 2005 10:44 (UTC)
ext_78: A picture of a plush animal. It looks a bit like a cross between a duck and a platypus. (Default)
From: [identity profile] pne.livejournal.com
Probably because you haven't helped out enough in Support (http://www.livejournal.com/support/)?

Date: Saturday, 16 April 2005 19:39 (UTC)
From: [identity profile] node-ue.livejournal.com
Ahh. I tried to get into that, but there was quite a bit of... how to explain... Well, whenever I'd post an answer to somebody's request, rather than approving my answer, the moderators (or whatever they're called) would always write their own, which were generally nearly identical to mine.

This was back when you still got "codes", and I figured the only explanation was greed (I will admit, at first my answers were indeed subpar, but what pissed me off if wht I described above - after I got better at it, people would still do that)

LiveJournal support

Date: Sunday, 17 April 2005 05:07 (UTC)
ext_78: A picture of a plush animal. It looks a bit like a cross between a duck and a platypus. (Default)
From: [identity profile] pne.livejournal.com
whenever I'd post an answer to somebody's request, rather than approving my answer, the moderators (or whatever they're called) would always write their own, which were generally nearly identical to mine.

"Supporthelps" is a common name for them in support jargon.

That sort of thing does happen, especially if supporthelps are picky (a quality that support admins occasionally address and try to minimise).

However, note that if you have no support privs at all, you cannot see any other responses other users may have written before you; supporthelps are supposed to approve the first approvable response to an answer, and this may have been one posted before yours, which you couldn't see until it was approved -- some people believe that the answer was written after theirs since they did not see it at first, while it was merely approved after they had written theirs. Check the time stamps to be sure.

Sometimes, though, answers lack things required by policy, and that sort of thing is sometimes difficult to find merely by comparing one's own answers with approved ones; requesting a review can be helpful in this case.

This was back when you still got "codes", and I figured the only explanation was greed

Possibly, though most active supporthelps had more codes than they knew what to do with... I think I traded in 40 or so when they were discontinued.

after I got better at it, people would still do that

Give it another try if you'd like; as I said, supporthelps are occasionally encouraged to be less picky and I'd hope that if your responses are decent, they'd be approved, providing there's no approvable response that was posted earlier.

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pne: A picture of a plush toy, halfway between a duck and a platypus, with a green body and a yellow bill and feet. (Default)
Philip Newton

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