pne: A picture of a plush toy, halfway between a duck and a platypus, with a green body and a yellow bill and feet. (Default)
[personal profile] pne

I've just been gifted with three months of Paid Account time… is it PAF time again?

Normally it was only a month at a time, I thought... or maybe it's now done quarterly? Anyway, thank you!

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Date: Sunday, 17 April 2005 05:07 (UTC)
ext_78: A picture of a plush animal. It looks a bit like a cross between a duck and a platypus. (Default)
From: [identity profile] pne.livejournal.com
whenever I'd post an answer to somebody's request, rather than approving my answer, the moderators (or whatever they're called) would always write their own, which were generally nearly identical to mine.

"Supporthelps" is a common name for them in support jargon.

That sort of thing does happen, especially if supporthelps are picky (a quality that support admins occasionally address and try to minimise).

However, note that if you have no support privs at all, you cannot see any other responses other users may have written before you; supporthelps are supposed to approve the first approvable response to an answer, and this may have been one posted before yours, which you couldn't see until it was approved -- some people believe that the answer was written after theirs since they did not see it at first, while it was merely approved after they had written theirs. Check the time stamps to be sure.

Sometimes, though, answers lack things required by policy, and that sort of thing is sometimes difficult to find merely by comparing one's own answers with approved ones; requesting a review can be helpful in this case.

This was back when you still got "codes", and I figured the only explanation was greed

Possibly, though most active supporthelps had more codes than they knew what to do with... I think I traded in 40 or so when they were discontinued.

after I got better at it, people would still do that

Give it another try if you'd like; as I said, supporthelps are occasionally encouraged to be less picky and I'd hope that if your responses are decent, they'd be approved, providing there's no approvable response that was posted earlier.

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pne: A picture of a plush toy, halfway between a duck and a platypus, with a green body and a yellow bill and feet. (Default)
Philip Newton

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