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Philip Newton
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Date: Friday, 18 April 2003 05:29 (UTC)Yes, pretty much. Just head on over to http://www.livejournal.com/support/help.bml and give it a shot :)
It's a great idea when you have the time to do it - give something back.
Yep. One of the foundations of LiveJournal; it's supposed to be a volunteer-run community where you give something back in exchange for having a journal here. Whether it's helping out in support, creating userpics for other people, improving the documentation, translating the user interface into Swahili, or whatever.
It's one of the things that scared me away from LJ when I first ran across it since I thought I'd be pressured into helping out :) But now that I've had my journal for a while, it can be fun and productive to help out.
Oh and answering older requests looks like it can really boost your points *grin*.
It can sometimes! However, there's often a reason older requests are open: they're difficult to answer or are in an area not a lot of people have expertise in.
Also, beginning volunteers can only submit screened answers which have to be approved by someone with appropriate privileges. So just because a request looks open doesn't mean it hasn't been answered twenty times already by screened volunteers and nobody has got around to approving an answer yet… and if one or more of those answers is correct, then the "first best" answer will be approved, and you won't get any points. So answering old requests is sometimes a bit risky if you're doing it for the points. (If you're doing it to get experience, it's still a good idea, though.)
Generally, it's not terribly productive if you do it for the invite codes (I think it's one invite code for every 10 or 20 support points) because it can take a fair amount of time to accumulate that many. But if you do it to give something back, it can indeed be worthwhile.