First zilla bug

[pne]

My first Zilla'd bug was recently fixed. (A minor cosmetic change to allpics.bml, adding a space.)

Comments

Re: OT: Support request...

[pne.livejournal.com]

Well, I could give you the canned reply I use in such cases, but the short version is: your friend is pretty much SOL.

Passwords can only be retrieved by the person owning the account, to an email address that was validated with the account (or to the account's current email address). This is one reason why we ask people to validate their email address :)

Also, since LJ doesn't recycle usernames, she couldn't open a new account with the name she already has even if it was deleted. With one exception: it's possible to rename an existing account to an account that was deleted and purged.

So if she really, really wanted that username and can't for the life of her remember the password, she could delete.... hang on, I'm talking nonsense. She'd need to be able to login to delete the account, and for that she needs the password, and if she had that, she wouldn't have to go through that whole rigmarole. Ignore me. (Unless, of course, she has a "keep me logged in" cookie so that she can access her account without having to enter her password. In that case, comment back and I'll tell you more.)

So, basically, sorry :(

Re: OT: Support request...

[pne.livejournal.com]

Oh, and if she does remember the password, she should change the email address associated with the account (http://www.livejournal.com/support/faqbrowse.bml?faqid=19) so that this sort of thing won't happen in the future.

Re: OT: Support request...

[marikochan.livejournal.com]

Hmm... That's what I was afraid of. She was never able to login in the first place, because the email address was wrong so she never had the password... so basically, no, she can't access her account. Otherwise I'd've had her change the email address on it!

Thanks anyway, though. :) I guess unused accounts aren't ever just automatically deleted? I thought maybe they would be, since they're taking up space, but I guess not...

Re: OT: Support request...

[pne.livejournal.com]

I guess unused accounts aren't ever just automatically deleted?

No, they're not (http://www.livejournal.com/support/faqbrowse.bml?faqid=127). (Which is a pity, sometimes, as I'd like to have aud, which is "pne" rotated 180°; that journal was created two years ago and hasn't been updated once. But, well, read the FAQ.)

I thought maybe they would be, since they're taking up space

I don't think space is much of a problem; the data pretty much sits in the database and doesn't hurt much. What's harder on the database is the thousands of users actually using the site, I think. (Oh, and I also heard that purging deleted accounts is also really hard on the database, which is why it's done fairly seldomly.)